Process Management in Acreage Technologies refers to aligning processes with an organization’s strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively.

Three functions—analyzing problems, making decisions, and communicating—are called “general” or “continuous” functions because they occur throughout the management process rather than in any particular sequence.

As a process, management refers to a series of inter-related functions, that is, planning, organizing, staffing, leading or directing, controlling, and coordinating.

Core processes are essentially operational, enabling service delivery by directly providing the organisation’s outputs and value to external key customers in the form of products, services, support or information. Core processes do not manage or provide internal services.

Our key processes are operational processes that fall within the following buckets: Developing vision and strategy. Developing and managing products and services. Delivering our best IT services.

An IT service is made up of a combination of information technology, people and processes. One can broadly distinguish between processes like planning, controlling and decision-making.